All domain name registrations and renewals are FINAL. Because we have to pay registry fees on our end we cannot process refunds for these transactions.
In the rare event your domain has a mis-spelling, please contact us AS SOON AS POSSIBLE so we can attempt to correct it.
We do NOT provide extensions on invoices here at RegiSphere.
All invoices should be paid on DUE DATE to avoid account suspension. Accounts not paid by the due date have a 7 day grace period before account is terminated. These invoices are subjected to a 15% late fee that must be paid to reactivate the account.
We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.
Many of our web hosting, reseller hosting, and VPS hosting packages are discounted for first-time customers.
All packages will renew at the regular rate.
For the BEST possible pricing, we reward customers for signing up semi-annually (6 months) and annually (12 months).
On our website, prices are displayed reflecting the best possible rate.
You can cancel your hosting plan within the first 30 days for a full refund. If you cancel within 30 days you receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains and virtual private servers (VPS), given the unique nature of their costs.
If you cancel within 30 days and your plan includes a free domain, RegiSphere will deduct a non-refundable domain fee of $11.95 from your refund. This not only covers our costs, but ensures that you won’t lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.
RegiSphere does not offer any refunds for cancellations that occur after 30 days.